CUSTOMER CARE

FREE DELIVERY : ALL ORDERS FROM CHF 80 

FROM CHF 80 : FREE DELIVERY WITH STANDARD ECONOMY 2 WORKING DAYS

LESS THAN CHF 80 :

STANDARD ECONOMY 2 WORKING DAYS : CHF 7

POSTPAC PRIORITY 1 WORKING DAY : CHF 9

SIGNATURE OPTION : PLUS CHF 2

SHIPPING RATES ARE CALCULATED DEPENDING ON THE WEIGHT OF THE PACKAGE. ONCE YOUR ORDER IS SHIPPED, YOU WILL RECEIVE A SHIPPING CONFIRMATION EMAIL WITH YOUR TRACKING INFORMATION ENCLOSED.

 

PAYMENT

CREDIT CARD PAYMENTS (MASTERCARD, AND VISA)

PAYPAL

BANK TRANSFER

LL PERSONAL INFO, ADDRESS, EMAIL, CREDIT CARD AND BANKING DETAILS MUST BE FILLED OUT CORRECTLY TO ENSURE WE CAN SEND YOUR PURCHASE CORRECTLY.

 

GENERAL

PRICE OF GOODS AND SERVICES AND DELIVERY AND OTHER CHARGES DISPLAYED ON THE COREE SITE ARE CURRENT AT THE TIME OF DISPLAY. THESE PRICES ARE SUBJECT TO VARIATION WITHOUT NOTICE. WE WILL ALWAYS TRY TO BE AS ACCURATE AS POSSIBLE WITH OUR PRODUCT DESCRIPTIONS AND PRICING.

IN THE UNLIKELY EVENT A PRODUCT IS LISTED AT AN INCORRECT PRICE, WE MAY CANCEL ANY ORDER PLACED AND REFUND THE FULL AMOUNT OF THE PRICE PAID.

 

RETURN & EXCHANGE

A FULL REFUND ON DAMAGED PRODUCTS. PLEASE INFORM US OF THE DAMAGE UPON RECEIPT TO hello@coree.ch WITH YOUR ORDER NUMBER WITH PICTURES OF DAMAGED ITEM YOU WANT TO RETURN. THEN, WE'LL TAKE CARE OF IT.

PLEASE NOTE THAT DEPENDING ON YOUR CREDIT CARD COMPANY, IT MAY TAKE AN ADDITIONAL BUSINESS DAYS AFTER YOUR CREDIT IS APPLIED FOR IT TO POST TO YOUR ACCOUNT.

WE MAY REFUSE TO REFUND FOR AN ITEM THAT IS USED OR DAMAGED AT RECEIVER'S SIDE AND IS NO LONGER IN AN ACCEPTABLE SELLABLE CONDITION. WE TAKE NO RESPONSIBILITY FOR CHARGES OR DELAYS INCURRED AT RECEIVER'S END AS THIS CAN VARY DEPENDING ON THE RULES OF CUSTOMS IN EACH COUNTRY.

 

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